This happens when the, “Ignore other applications that use Dynamic Data Exchange (DDE)” setting is checked. I don’t know how this gets turned on but it does at times. It will stop a Mail Merge from working with an excel spreadsheet.
As found on social.technet.microsoft.com:

Go to the Office Button / Excel Options / Advanced, and scroll all the way down to the General section. There you will see the “Ignore other applications that use Dynamic Data Exchange (DDE)” setting checked. Uncheck the box, click OK to apply, and you’re good to go

The window dialog looks like this:
Excel - There was a problem sending the command to the program

- Cory L. Curtis
- 2012-01-09

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